**Privacy Policy**
**1. Introduction**
We at [nids.co.ke] (“we”, “us”) are committed to protecting your privacy. This Policy describes how we collect, use, and disclose your personal information when you use our website and car wash booking system.
**2. Information We Collect**
– **Personal Information**: name, email address, phone number, vehicle make/model, license plate.
– **Usage Data**: how you use our website, your IP address, cookies, analytics data.
**3. How We Use Your Information**
We use your data to:
– Provide and manage the booking service
– Send you confirmations, reminders, or updates
– Improve our service through analytics
– Market to you (if you consent)
**4. Sharing Your Data**
We may share your information with:
– Payment processors (for payments)
– Service partners (e.g., car wash franchises)
– Legal authorities (if required)
**5. Data Security**
We implement security measures (encryption, limited access) to protect your data. However, no system is wholly secure.
**6. Data Retention**
We retain your personal data as long as necessary for the purposes listed, unless a longer retention is required by law.
**7. Your Rights**
You have the right to:
– Access the data we hold about you
– Correct or update your information
– Request deletion of your data
– Opt out of marketing communications
**8. Cookies and Tracking**
We use cookies / web tracking for site analytics and to improve your experience. You can disable cookies via browser settings, but this may affect site usability.
**9. Children**
Our services are not intended for children under [age], and we do not knowingly collect data from them.
**10. Changes to This Policy**
We may update this Policy. We will notify you by posting the new Policy here and updating the “last updated” date.
**11. Contact Us**
If you have any privacy concerns or requests, contact us at: [email / postal address].