Privacy Policy (POS System)

Last Updated: 11/24/2025

This Privacy Policy explains how we collect, use, and protect your information when using the NIDS POS System.


1. Information We Collect

We collect:

  • Business details (shop name, location)

  • User data (name, phone, email)

  • Transaction data

  • Inventory data

  • Device information and logs

  • Payment details (processed securely through third-party providers)

2. How We Use the Information

Your data is used to:

  • Provide POS services

  • Generate reports

  • Improve system performance

  • Communicate with you

  • Protect against fraud

3. Sharing of Information

We may share your data with:

  • Payment processors

  • SMS/Email service providers

  • Authorized support partners

We do not sell your data to third parties.

4. Data Security

We use secure servers, encryption, and access controls.
However, no system is 100% secure.

5. Data Retention

We retain data as long as your account is active or as required for legal and accounting purposes.

6. User Rights

You may request:

  • Access to your data

  • Corrections

  • Data deletion (may affect system functionality)

7. Cookies & Tracking

We may use cookies for analytics and feature improvement.

8. Policy Updates

This Policy may be updated. Continued use means you accept any changes.

9. Contact

Email: admin@nids.co.ke
Phone: 0729 150 253